Privacy Policy
Last Updated: January 1, 2026
1. Information We Collect
We collect information to provide better services, manage your membership, and communicate with you effectively.
- Information You Provide Directly: When you register for an account, book a court, sign a waiver, or contact us, we collect:
- Identity Data: Full name, date of birth, and gender.
- Contact Data: Email address, phone number, and physical address.
- Financial Data: Payment card details (processed securely by our third-party payment providers; we do not store full credit card numbers).
- Profile Data: Username, password, booking history, and preferences.
- Information Collected Automatically: When you use our digital services, we collect:
- Technical Data: IP address, browser type, device information, and operating system.
- Usage Data: Pages viewed, time spent on the site, and click patterns.
2. How We Use Your Information
We use your data for the following specific business purposes:
- Service Fulfillment: To process bookings, manage memberships, verify identity for facility access, and process payments.
- Communication: To send booking confirmations, receipts, significant policy updates, and respond to your support requests.
- Marketing: To send newsletters, exclusive offers, and event invitations via email or SMS (only where you have consented).
- Improvement: To analyze usage trends, improve our website functionality, and enhance facility offerings.
- Safety & Security: To prevent fraud, ensure the safety of our premises (e.g., via video surveillance), and comply with legal obligations.
3. Disclosure of Your Information
We do not sell your personal information to unrelated third parties. We may share your information only in the following circumstances:
- Service Providers: We share data with trusted vendors who assist us in operating our business, such as payment processors, booking software providers, and email marketing platforms.
- Business Transfers: If The Pickle Club is involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.
- Legal Requirements: We may disclose information if required by law, subpoena, or to protect the rights and safety of our Club, members, or the public.
4. Cookies and Tracking Technologies
We use cookies and pixel tags to recognize your browser, remember your preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, though this may limit the functionality of our website.
5. Third-Party Links
Our Services may contain links to third-party websites (e.g., social media platforms). We are not responsible for the privacy practices or content of these external sites.
6. Security of Your Information
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such data, please contact us immediately for deletion.
8. Your Choices and Rights
- Marketing Opt-Out: You may unsubscribe from emails via the "unsubscribe" link in any footer. You may opt out of SMS marketing by replying "STOP" to any message.
- Access and Correction: You may log in to your account to update your personal information. Depending on your jurisdiction, you may have the right to request access to, or deletion of, the data we hold about you.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
The Pickle Club
300 Michael Dr
Syosset, NY 11791
Email: info@the-pickle-club.com
Telephone: 516-824-4660